Project: Community Training
Title: "Coaching Competencies: Credit-Deep Dive: Coaching Your Customers Around Protecting Their Credit and Avoiding Identity Theft "
Role: Facilitator
Format: Virtual, Synchronous
Process: Collaboration with SUBJECT matter experts (SMEs), independent research on credit and identity protection, fraud resolution, credit report advocacy, etc.
Tool(s) Used: Prezi, Canva, PowerPoint, Zoom
Press play to view. Use the icon to the bottom right of the video to view in fullscreen mode.
Project: Capacity-building and organizational development project: Train-the-Trainer
Title: "Train-the-Trainer: Resources and Strategies for Champion Trainers"
Role: Facilitator
Format: Virtual, Synchronous
Objective: As part of a capacity-building and organizational development contract with a financial empowerment center (FEC) based in New Orleans, LA, the training and development team developed a "train-the-trainer" curriculum geared toward developing the skills and competencies needed for social workers and financial coaches to facilitate financial literacy training to internal staff, as well as external service providers.
Tool(s) Used: Prezi, Canva, PowerPoint, Zoom
Note: the video to the left is a (converted to mp4) slide presentation developed and facilitated synchronously by myself and a colleague. Press play to view. Use the icon to the bottom right of the video to view in fullscreen mode.